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CHINA Shanghai Pullner Filtration Technology Co., Ltd. datenschutz-bestimmungen

Privacy Policy

Effective Date: July 22, 2024

Shanghai Pullner Filtration Technology Co., Ltd. (“Pullner,” “we,” “us,” or “our”) respects the privacy of visitors, customers, suppliers, and business partners who use our websites, including pullnerfilter.com and highflowfiltercartridge.com.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our websites, submit an inquiry, request a quotation, or communicate with us.

Information We Collect

When you use our websites or contact us, we may collect information that you voluntarily provide, such as:

  • Your name
  • Company name
  • Email address
  • Telephone number
  • Country or region
  • Product requirements
  • Application and operating conditions
  • Inquiry, quotation, order, or delivery information
  • Files, drawings, specifications, or product images submitted by you

We may also automatically collect limited technical information, including your IP address, browser type, device type, pages visited, access time, referral source, and general website usage information.

We normally collect business contact and inquiry information rather than sensitive personal information. Please do not submit confidential personal information that is unrelated to your business request.

How We Use Your Information

We may use the information collected through our websites to:

  • Respond to inquiries and quotation requests
  • Recommend suitable filtration products or solutions
  • Prepare quotations, technical documents, samples, and orders
  • Communicate about production, inspection, shipment, and after-sales service
  • Improve our products, services, and website content
  • Understand customer interests and website performance
  • Send relevant product information or company updates
  • Prevent fraud, misuse, security incidents, or illegal activities
  • Meet applicable legal, tax, accounting, and regulatory requirements

We will only use your information for reasonable business purposes connected with your inquiry, order, cooperation, or use of our websites.

Cookies and Website Analytics

Our websites may use cookies and similar technologies to support normal website functions, remember user preferences, analyze website traffic, and improve the visitor experience.

Cookies are small files stored on your browser or device. Some cookies are necessary for the website to operate, while others may help us understand which pages and products are of interest to visitors.

You may disable or delete cookies through your browser settings. However, some website functions may not work properly after cookies are disabled.

We may use third-party analytics, advertising, communication, or website service providers. These providers may collect limited technical and usage information according to their own privacy policies.

Sharing of Information

Pullner does not sell personal information.

We may share necessary information with trusted third parties when required to complete normal business activities, including:

  • Website hosting and technical service providers
  • Email and communication service providers
  • Logistics companies, freight forwarders, and customs agents
  • Payment, banking, accounting, or insurance service providers
  • Distributors, agents, or business partners involved in a specific project
  • Professional advisers or government authorities where legally required

These parties should only receive information necessary to provide the relevant service or complete the requested transaction.

We may also disclose information when required by law, regulation, court order, government request, or when reasonably necessary to protect our company, customers, employees, property, or legal rights.

International Business and Data Transfers

Pullner works with customers and business partners in different countries and regions. As a result, information submitted through our websites may be processed or stored in China or transferred to service providers and business partners in other countries.

Where reasonably required, we take appropriate measures to protect information during international business communication and data transfer.

By submitting an inquiry or communicating with us, you understand that your information may be processed in locations outside your own country or region.

Data Security and Retention

We use reasonable administrative and technical measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or internet transmission method can be guaranteed to be completely secure. Customers should avoid sending highly confidential information through an unsecured form or email unless necessary.

We keep information only for as long as reasonably needed for quotation, order processing, customer service, business records, technical reference, legal compliance, and the maintenance of our business relationship.

Quotation records, product specifications, technical discussions, order documents, and related communications may be retained for future replacement orders, quality tracking, and after-sales support.

Your Choices and Rights

Depending on the laws applicable in your country or region, you may have the right to request access to, correction of, or deletion of certain personal information held by us.

You may also ask us to stop sending marketing emails. You can unsubscribe through the link provided in the email, where available, or contact us directly.

Please note that we may retain certain information when required for legal, accounting, contractual, dispute resolution, or legitimate business record purposes.

To process a privacy request, we may need to verify your identity and the relationship between you and the relevant company or transaction.

Third-Party Links

Our websites may contain links to external websites, social media platforms, logistics websites, certification organizations, or other third-party services.

Pullner is not responsible for the privacy practices, security, accuracy, or content of third-party websites. We recommend reviewing the privacy policy of any external website before submitting information.

Children’s Privacy

Our websites and industrial filtration products are intended for business customers and professional users. They are not directed at children.

We do not knowingly collect personal information from children. If we learn that such information has been submitted, we will take reasonable steps to remove it.

Changes to This Policy

We may update this Privacy Policy when our website functions, business operations, or applicable requirements change.

The latest version will be published on this page with an updated effective date. Continued use of our websites after an update means that you acknowledge the revised policy.

Contact Us

For questions about this Privacy Policy or requests concerning your information, please contact us through the contact form or contact details published on our websites.

Shanghai Pullner Filtration Technology Co., Ltd.

8th Building, No. 1132 Maoting Road,
Chedun Town, Songjiang District,
Shanghai 201611, China

Email: info@pullner.com, sales@pullner.com

Websites:

  • pullnerfilter.com
  • highflowfiltercartridge.com